Nelson Mandela once wrote, “If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”
Chances are that, at one time or another, you will be faced with communicating effectively with someone who has a completely different worldview. In those situations, how can we break down barriers and create a successful exchange of ideas?
In this discussion, reflect on the importance of leaders finding common ground through effective communication. Use best practices and systems theory principles to support your ideas.